CEO Philips, Australia
Having known and worked with Justin over many years now through Philips Australia, and I am absolutely thrilled and excited at what he has created around his passion - Customer Culture.
Having known and worked with Justin over many years now through Philips Australia, and I am absolutely thrilled and excited at what he has created around his passion - Customer Culture.
From the moment we met you at the brief until the end of the conference, your professionalism and energy were well noted. Your insights to customer service, buying behaviour and customers wants and needs was what our team needed to hear and understand.
From the moment we met you at the brief until the end of the conference, your professionalism and energy were well noted. Your insights to customer service, buying behaviour and customers wants and needs was what our team needed to hear and understand.
CEO Philips, Australia
Having known and worked with Justin over many years now through Philips Australia, and I am absolutely thrilled and excited at what he has created around his passion - Customer Culture.
The M.E. Factor
This presentation is all about educating the audience on how customers want to be treated and the 8 factors that are non-negotiable in today’s market.
As every business is trying to stand out from their competitors, this will show them how to do that by understanding what the customers is actually wanting.
The Cycle Of A Sale
This presentation will show any audience how consumers actually buy and will teach them to look out for the signs on how to not only close the sale quicker, but also how to ensure they are getting repeat business. I show how every business needs to go after what I call "The Customers Customer" to increase sales and reach. Once again this is a very entertaining presentation.
The Year Of The Customer
What’s your company’s "competitive edge"? Is it price, Is it product?
It HAS to be your staff and the experience they give your customers. This highly informative and powerful presentation will show your audience, how they can ensure that the company that they work for can be the NUMBER 1 choice for any customer. The consumer has more choice than ever, we are all competing for their attention, which means there needs to be a deliberate approach. This keynote presentation will show your audience how to be the reason for CHOICE not CHANGE.
How to grow a business without spending a cent
This presentation revolves around how I took my last $50 and turned it into a global brand (Attitude Inc) that turned over $37 million. This presentation, whilst is jammed pack full of practical and take-home tips that can be applied by the audience, it will also have them rolling with laughter. A Very Popular Presentation!